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  1. MercedesO (Flexera Software)

    October 14, 2026 at 12:28 PM

    Community Voices: Meet Wacky

    Hello Everyone,

    We’re launching Community Voices, a series featuring members who share their experience and practical advice in the Flexera Community.

    First up is Wacky, a Senior Application Consultant at Grundfos. He shares his experience with Flexera One and explains why data quality matters before reporting.

    Read Wacky's story on the Community blog.

    What's one tip you have for making sure inventory data is ready for reporting? Share below or leave Wacky a question in the comments.

    Thanks @jjoaquin​  for being a familiar face in the community and for sharing your experience with us.

    Community Voices_Jonathan Joaquin_1200x627 (2)

    Expand Post
    • 56 views
    VanHallman and cenevoldsen like this.

    • Flex-Jeremy (Flexera Software)

      The Flexera Content team processes unrecognized evidence into ARL application records. If an application is important to you, we recommend submitting a request to the content team to add it. This will increase the priority of adding the application to the ARL, as the content team prioritizes applications with specific requests. 

       

      The steps to suggest updates to the ARL are available in the knowledge base article linked below. 

       

      https://community.flexera.com/s/article/how-to-suggest-changes-to-the-arl-sku-library-or-purl

      How to Suggest Changes to the ARL SKU Library or PURL?

      Expand Post

  5. dranzi asked a question.

    October 27, 2026 at 8:33 AM
    Tag value is empty but RBD still seems to be true when using "does not equal" with no value.

    Hi, I'm pretty sure this rule worked fine a week or more ago but currently it is not working as expected any more.

    I have resources that don't have a ServiceOwner tag. The rule is to check that "ServiceOwner does not equal (ignore case)" and an empty value in the field.

    After that I have a catch-all rule that assigned "Missing Owner" for everything that does not pass the main rule.

     

    However, I get resources that get the rule to deliver an empty value.

    Has something changed in the rule evaluation for empty values? Or is there another way to test for resources without a certain tag or an empty value?

    Thanks for any help.

     

     

     

    OR

    ├─

    Tag ServiceOwner

    does not equal (ignore case)

    └─

    Tag ServiceOwner

    does not equal (ignore case)

    None

     

    Assign value from dimension

    ServiceOwner

     

    Expand Post
    • 18 views

  6. markfeinman asked a question.

    October 14, 2026 at 8:32 PM
    Can a Report Be Triggered by a Change in Value?

    Hi all ...

     

    Below is a sample (redacted) record from a filtered All Licenses report:

     

    Filtered All Licenses ReportIs it possible, in Flexera One, to have this report e-mailed to me, if the value in the shortfall / availability column (the last one in the sample above) changes in the database? Is this scenario feasible?

     

    I was looking at Flexera Analytics (IBM Cognos behind the curtain). Analytics can e-mail reports based on a schedule, and also by the occurrence of a trigger. [Best I can tell, a trigger is some sort of event.] But all the documentation I've seen on Cognos triggers involves running a batch file on the [Cognos?] server to create the trigger, and in the Flexera One world, I do not have access to the Cognos (or Flexera) server. It is also not clear to me, assuming I had server access, how to define the trigger - how might I say "when the value changes, run the report"? The documentation simply says "run this command to set up the trigger" but offers no example of how to define one (for example, the database refresh that the documentation identifies).

     

    Can Flexera Analytics do this? If not, can anyone suggest some other method of meeting this requirement?

     

    One non-perfect answer is to simply have the report e-mailed daily. Setting up the daily schedule looks straightforward. But it was pointed out to me that I'd be getting the same report daily with no way to know that something has changed. With the automation use case, I'd get the report only when something changed. I'd have to examine the report to see what changed, but at least, I'd get the report only when necessary, so I'd know that a change occurred.

     

    I'm looking for a better solution and am interested in your suggestions. Thank you!

     

    --Mark

    Expand Post
    Question with a best answer.

    Best Answer

    Here is the response I received from Support on this question:

     

    I do not believe there is a way to send out the report if a specific value has changed unfortunately.

     

    You may be able to find what you are looking for on the ITAM side via the API and include maybe some PowerShell to automate sending you an email if value x > y or whatever condition you may need. 

     

    The trigger option would only be for on-premise installations since a trigger based schedule allows a report to execute only when an external trigger file is placed in a designated directory.

     

    It does not evaluate report data or expressions. You cannot define a condition inside Cognos to act as a trigger it must be handled externally.

     

    Essentially if the file 'RunMyReport.bat' is found in the C:\...\trigger folder on the Cognos server then the report assigned to it would be run and emailed out to its distribution list.

     

    --Mark

     

    Expand Post
    markfeinman by markfeinman
    • 6 answers
    • 72 views
    Paul_R likes this.
    1 of 6

    • Max_Hensel

      Why not using Flexera One Automation Policies in combination with custom reports and the Flexera One ITAM API? :)

      ...It's like a riddle, wrapped in a mystery, inside an enigma... but should work :) Tested it by myself :)

       

      Best regards,

       

      Max

      Expand Post

  7. Lucwan10 asked a question.

    October 23, 2026 at 6:56 AM
    License Marked as AI in All Licenses Tab Not Returned in Custom Report created for AI Licenses

    In our Flexera One, we have a dedicated column for AI (which can be filled with Yes/No) for All Licenses tab. I have also attached the reference image for the same. All the AI licenses procured have the AI column filled as Yes.Now the issue is that when I created a custom report which gives me the list of all licenses with AI selected as Yes, this particular license is not coming in the report. What could be the reason behind this? For further information, this particular license is coming from the Flexera One SaaS ConnectorCustom Report with no ServiceNow licenseAll Licenses with AI Colunm

    Expand Post
    • 1 answer
    • 14 views

    • JohnSorensenDK (Flexera Software)

      @Lucwan10​ 

      I would recommend that you contact Flexera Support in this context for assistance with troubleshooting this issue, if you haven't already. And please share its resolution with the forum members if you think others will benefit from it.

       

      Thanks,

      John Sorensen

      Expand Post

  8. Community News & Updates Blog — MercedesO (Flexera Software)

    October 9, 2026 at 9:23 AM

    Share your Flexera experience with Info-Tech and get a $25 gift card 

    Share your Flexera ITAM experience with Info-Tech and help others make more informed decisions. We’re partnering with Info-Tech who will send you a $25 gift card for responding to a short survey about Flexera (for all surveys submitted before November 30, 2026) as a thank you. 

    It only takes a few minutes to respond, and your insights are valued by Flexera and your peers.  

    Take the survey and get a $25 gift card

    • 79 views
    Paul_R and Deb Soto like this.

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  3. dranzi asked a question.

    October 27, 2026 at 8:33 AM
    Tag value is empty but RBD still seems to be true when using "does not equal" with no value.

    Hi, I'm pretty sure this rule worked fine a week or more ago but currently it is not working as expected any more.

    I have resources that don't have a ServiceOwner tag. The rule is to check that "ServiceOwner does not equal (ignore case)" and an empty value in the field.

    After that I have a catch-all rule that assigned "Missing Owner" for everything that does not pass the main rule.

     

    However, I get resources that get the rule to deliver an empty value.

    Has something changed in the rule evaluation for empty values? Or is there another way to test for resources without a certain tag or an empty value?

    Thanks for any help.

     

     

     

    OR

    ├─

    Tag ServiceOwner

    does not equal (ignore case)

    └─

    Tag ServiceOwner

    does not equal (ignore case)

    None

     

    Assign value from dimension

    ServiceOwner

     

    Expand Post
    • 18 views

  4. MercedesO (Flexera Software) asked a question.

    Edited May 29, 2026 at 11:33 AM
    [Reminder] Submit Your Questions for Our Microsoft 365 License Data Q&A

    Hi everyone,

    Thank you to those who have already submitted questions for our upcoming Microsoft 365 License Data Q&A.

    If there's any specific challenge you'd like the team to address, there is still time to submit your question ahead of the Q&A. Questions submitted before 5th June 2026 will be prioritised.

     

    👉Submit your question: [link]

    📅Q&A: Wednesday 10th June 2026

    🕒 From 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    Please note this is not a webinar, and there is no registration required - simply log into the Flexera Community and participate in the Q&A thread during the scheduled session window.

     

    👉 View full session details: [Link to blog page]

     

    If you’d like a calendar reminder, you can request one in the form.

    We look forward to your questions!

    Expand Post
    • 447 views

  7. MercedesO (Flexera Software) asked a question.

    November 18, 2025 at 6:23 PM
    Not at AWS Re:Invent? Share your cloud discovery of the year, Hidden Cloudverse swag pack is up for grabs!

    Hi Everyone,

    As mentioned in my other post, our team is gearing up for AWS re:Invent, however we are fully aware some of you may not be able to attend this year so we'd like to hear from you. Here is my question:

     

    What is the one thing you have discovered in your cloud this year that made a real difference i.e a fix, insight or optimization you are genuinely proud of or have learned from?

     

    if there's enough interest in this topic, I'm happy to facilitate a virtual call so we can have a proper idea exchange.

    There's more: The most liked reply (or the most creative) will win a Hidden Cloudverse Swag Pack, featuring our legendary Drizzle, Flash and Nimbus plushies, limited-edition lollipops, and other cosmic goodies! I have included a teaser photo to let you know the stakes!

     

    -Please share your discovery by Thursday 27th November,

    -Keep it under 200 words

    -Share your own experience (nothing confidential or sensitive)

    -One entry per person

     

    Looking forward to reading what you've discovered this year!

    image of plushies 

    Expand Post
    • 220 views
  8. BiaFerrari likes this.
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