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FNMS On premise build Support

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Does any one know if there is support ( online as well) available for on premise builds.

I need some help with development environment build, the sql log files are fine but the installation is failing looking for a stored procedure. 

 

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Re: FNMS On premise build Support

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A missing stored procedure like this suggests that the earlier step to configure your databases wasn't done successfully, or maybe the name of the wrong database was entered for the compliance database name somewhere. Check that the stored procedure dbo.ComplianceOperatorCreateOperatorWithTenantPermission exists in your compliance database - if not, review the logs from when you set up the database to check for errors.

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)

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Re: FNMS On premise build Support

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You can open a support ticket with Flexera support. What is the error your experiencing? Screenshots would be helpful.

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Re: FNMS On premise build Support

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cd drive-and-path\FlexNet Manager Suite\Support
.\InstallFNMS.ps1 $FnmpInstallerMsi $AnswerFile $FNMSConfigFile

->
Executing step Configure FNMP database for operators.
C:\Temp\FlexNet Manager Suite\Support\Config.ps1 : Exception calling "ExecuteNonQuery" with "0" argument(s): "Could
not find stored procedure 'dbo.ComplianceOperatorCreateOperatorWithTenantPermission'. . This could mean the database is incomplete.
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Re: FNMS On premise build Support

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Building on steven_donovan1's point, it looks like you do have support access. To file a ticket, sign in to community, click "Get Support" in the top navigation and select "Open New Case"
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Re: FNMS On premise build Support

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There is already a ticket raised , thx

Sent from my iPad
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