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FNMS 2023 R1 M365 Adapter Failed

Hello Team,

Please let me know if the below M365 adapter failure is known issue and if there is any fix for this issue -

2024-03-24 01:39:13,830 [INFO ] Get Usage from Office 365 Exchange (Transfer data from source 'M365_ABI' to FNMP)
2024-03-24 01:43:29,238 [ERROR] System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at System.Runtime.CompilerServices.RuntimeHelpers._CompileMethod(IRuntimeMethodInfo method)
at System.Reflection.Emit.DynamicMethod.CreateDelegate(Type delegateType, Object target)
at System.Linq.Expressions.Compiler.LambdaCompiler.Compile(LambdaExpression lambda, DebugInfoGenerator debugInfoGenerator)
at System.Linq.Expressions.Expression`1.Compile()
at System.Runtime.CompilerServices.CallSiteBinder.BindCore[T](CallSite`1 site, Object[] args)
at System.Dynamic.UpdateDelegates.UpdateAndExecute1[T0,TRet](CallSite site, T0 arg0)
at System.Management.Automation.Interpreter.DynamicInstruction`2.Run(InterpretedFrame frame)
at System.Management.Automation.Interpreter.EnterTryCatchFinallyInstruction.Run(InterpretedFrame frame)
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'ExternalInstallerEvidenceID' in PowerShell results.
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'ExternalUserID' in PowerShell results.
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'AccessModeID' in PowerShell results.
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'LastUsedDate' in PowerShell results.
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'ExternalInstallerEvidenceID' in PowerShell results.
2024-03-24 01:43:29,260 [WARN ] Failed to retrieve property: 'ExternalUserID' in PowerShell results.
2024-03-24 01:43:29,265 [WARN ] Failed to retrieve property: 'AccessModeID' in PowerShell results.
2024-03-24 01:43:29,265 [WARN ] Failed to retrieve property: 'LastUsedDate' in PowerShell results.
2024-03-24 01:43:29,265 [INFO ] Failed to execute Reader 'Get Usage from Office 365 Exchange' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\microsoft 365\Usage.xml, at step line 1
Error: Exception of type 'System.OutOfMemoryException' was thrown.
2024-03-24 01:43:29,265 [INFO ] All retries have been attempted for Reader 'Get Usage from Office 365 Exchange'
2024-03-24 01:43:29,265 [INFO ] Completed with error in 4 minutes, 15 seconds.
2024-03-24 01:43:29,282 [ERROR] System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at ManageSoft.Compliance.Importer.Logic.PowerShellDataReader.CheckForPowerShellError()
at ManageSoft.Compliance.Importer.Logic.PowerShellDataReader.Read()
at ManageSoft.Compliance.Importer.Serialization.IntermediateWriter.WriteData(XmlWriter xmlWriter)
at ManageSoft.Compliance.Importer.Serialization.IntermediateWriter.WriteData()
at ManageSoft.Compliance.Importer.Logic.XML.SourceToTarget.ExecuteReader(IExecutionContext context, ISourceConnection sourceConn, IDataReader reader)
at ManageSoft.Compliance.Importer.Logic.PublicObjectModel.SourceToImportedTableObject.ExecuteReader(IValidatingDataReader reader, SourceToObject STOObject)
at ManageSoft.Compliance.Importer.Logic.PublicObjectModel.SourceToObjectImplementation.ExecuteImplementationSQL(IExecutionContext context, SourceToObject sourceToObject)
at ManageSoft.Compliance.Importer.Logic.XML.Reader.Execute(IExecutionContext context)
at ManageSoft.Compliance.Importer.Logic.ActionExecuter.ReaderExecuter.ExecuteSingleReader(Reader reader, Int32 procedureOrder, Version sourceDatabaseVersion)
at ManageSoft.Compliance.Importer.Logic.ActionExecuter.ReaderExecuter.Execute()
at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ProcessExecution(ComplianceReader p_ComplianceReader, Tenant p_Tenant, IExecutionContext p_Context)
2024-03-24 01:43:31,079 [INFO ] Created intermediate package at C:\ProgramData\Flexera Software\Beacon\IntermediateData\I[S=M365_ABI]_20240324064329.zip
2024-03-24 01:43:31,274 [INFO ] Time: Sunday, March 24, 2024 1:43:31 AM
2024-03-24 01:43:31,281 [INFO ] Total import time: 9 minutes, 20 seconds
2024-03-24 01:43:31,281 [INFO ] 0 source data warnings
2024-03-24 01:43:31,281 [INFO ] 2 errors, 8 warnings

(1) Reply
tjohnson1
By Technical Writer
Technical Writer

The message indicates that the device running the connector is running out of memory and not able to complete the usage gathering process