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rclark0
Active participant

Export to ServiceNow

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Is there a document that shows exactly which fields are sent to ServiceNow when using the export integration and where is that data passed too? Or as someone completed this export and can provide details?

 

Thank you

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MurrayPeters
Frequent contributor

Re: Export to ServiceNow

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The reference guide called "FNMSInvAdaptersAndConnectorsReference.pdf " (available from Flexera HelpNet here:  https://helpnet.flexerasoftware.com/fnms2019r1/EN/WebHelp/PDF%20Documents/On-Prem/FNMSInvAdaptersAnd...) is excellent and has a chapter called "Transform Maps for ServiceNow Integration" which includes all of the mappings between FNMS and Service Now.   

As an example, here's an extract of one of the tables listed :

 

FNMS_ServiceNow.PNG

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MurrayPeters
Frequent contributor

Re: Export to ServiceNow

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The reference guide called "FNMSInvAdaptersAndConnectorsReference.pdf " (available from Flexera HelpNet here:  https://helpnet.flexerasoftware.com/fnms2019r1/EN/WebHelp/PDF%20Documents/On-Prem/FNMSInvAdaptersAnd...) is excellent and has a chapter called "Transform Maps for ServiceNow Integration" which includes all of the mappings between FNMS and Service Now.   

As an example, here's an extract of one of the tables listed :

 

FNMS_ServiceNow.PNG

View solution in original post