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Flexera
Flexera

ARL import failing

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Hi,

the current ARL import seems to be failing in our on premise environment and taking longer than usual in the Cloud. Could this be checked and fixed if others are also affected please?

Thanks & best regards

Oliver

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Re: ARL import failing

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Hi,

It works again in my testing environment.

Best regards,

Markward

Softline Group is Europe's leading independent expert in Software Asset Management.

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Re: ARL import failing

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Hi Oliver,

I have checked 2 on prem environments and it looks like the ARL import failed the last 3 days.

Best reagards,

Markward

Softline Group is Europe's leading independent expert in Software Asset Management.
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Re: ARL import failing

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I'm experiencing the same (for a PoC), and I've raised a support case internally on this. Thanks,
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Flexera
Flexera

Re: ARL import failing

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Hi all,
It is come to our notice that the content library's latest build (ARL, EOSL, SKU, PURL and Bundles) have not been updated on PLC, US and EU clouds.
Few checks for SKU/PURL/Bundles via PLC was successful to download the latest build (#430) but not with ARL and EOSL. Currently, they are showing up one build older and the cab files uploaded last week is not being reflected yet. 
Support teams and Customer Success Teams have been informed via email. 

We’ve raised this with the Virtual DevOps team and are waiting for their response.

Thanks,

Ramya.

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Re: ARL import failing

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Hi,

It works again in my testing environment.

Best regards,

Markward

Softline Group is Europe's leading independent expert in Software Asset Management.

View solution in original post