Hi Community,
ARL Imports getting failed on my On-PREM FNMS 2018 R1.
I noticed that its not getting update since couple of weeks.
Any one else having issues for the same. Kindly suggest.
Thanks,
Sushant
‎Jan 31, 2020 09:52 AM
Hi Sushant,
The screenshot does not provide much detail, could you attach a log file? Or maybe run mgsimportrecognition.exe from the console and look for an error message?
And you could manually try downloading the cab file from your server: http://www.managesoft.com/support/Compliance/RecognitionAfter82.cab
Best regards,
Markward
‎Jan 31, 2020 10:04 AM
Hi @mfranz ,
Where I can look for mgsimportrecognition.exe on console and logs ?
Thanks
‎Mar 01, 2020 12:58 PM
Hi Sushant,
You should be able to find ARL import log on the batch server under C:\ProgramData\Flexera Software\Compliance\Logging\Content (Default location)
Worth checking all three logs
HTH
Aamer
‎Mar 01, 2020 05:19 PM - edited ‎Mar 01, 2020 05:20 PM
MgsImportRecognition.exe should be in you FNMS installation folder, e.g. "C:\Program Files (x86)\Flexera Software\FlexNet Manager Platform\DotNet\bin\"
‎Mar 02, 2020 03:34 AM
Hey Sushant
Do you recall how the issue was eventually resolved?
D
‎Feb 04, 2021 02:29 AM