Data Platform Forum

Load Catalog Package Failed - Data Platform 5.5.22.3100 Config

HelloI am having an install issue with DP/Normalise 5.5.22.3100 the latest version downloaded from the PLC.Running the Data_Platform_5522_3100_x64.exe I get as far as step 9 - Load Catalog which fails with a status "Load catalog package failed".I hav...

Solved Problem with Data Platform User Console Download?

Is Anyone else getting Integrity Errors on the User_Console_5522_3100_x64 installed for the User Console? I've tried to download it twice today and both times I've got an integrity error when trying to open it? ThanksAndrew Prest

5.5.28 Update

Anyone getting errors when attempting to update to 5.5.28? I am seeing this error at the moment:Updater: Not expected return value. [return:2] [Error : Copy file [C:\Program Files\BDNA\Data Platform\\tmp\Backup\5.5.28_UpgradeBackup\31903_32520\x64\b...

Models missing

When models are missing from the database, our team has been opening up cases in a manual effort. Are there any ways for us to automatically alert relevant teams and get the database updated?

Solved Flexera Data Platform documentation missing

Hi, we are currently installing Flexera Data Platform on-prem and recognized that within Flexera Download Center where all the installation binaries are available for some reason no installation or product documentation is offered for Download. This ...

BDNA REF not found for device assets

Hi All,Maybe a bit of a newbie question, and I am not sure if I am posting this in the right location.I am adding assets to Flexera, which normally will lookup the BDNA reference automatically and provide the EOL information.For some of my assets the...

Anitivirus Exclusions

Does anybody have a list of suggested/recommended antivirus exclusions for the Data Platform database, admin server, and user console servers?

Export Control

HiWe are not using the data platform yet, but curious if anyone are using it to assist in managing Export Control regulations, e.g. Is it possible to enrich data from data platform with Export Control Classification Numbers (ECCNs)?

Solved (Failed to execute [User Console 5.5.14_Analyze_NBIDLLS Update Set])

Admin Console and User console are on 5.22 we are trying to update to 5.23 and beyond but it fails stating that it cannot find 5.14 update set and fails to install anything.

Use Last Run Date Time Field

ServiceNow is saying that best practices for all JDBC data sources is to have the “Use last run date time” field checked as “true”. Apparently this will filter data to only look for new or updated records since the last time the job ran. Does anyone ...