Solved Need to know where the cc field available in open new case
Hi Team,I am unable to see any cc option to open a new case tab. I need to get the email whenever our case will be updated. could you please assist me.Regards,Nagalakshmi A
Forum Posts
Cognos Business Analytics AU vs PVU tracking
Hello all, We currently have licenses for two different metrics (Authorized User and PVU), but for the same product. That is Cognos Business Analytics Authorized User and Cognos Analytics for Non-Production Environment PVU. Both these products use th...
Data Platform - FlexNet Manager Suite Discovery tool settings
When creating the process for the FlexNet Manager Suite Discovery tool in Data Platform, we are provided with the options to select the status of the computer we wish to import. Is there a reason why we can't change those settings after the process c...
FNMS - Data Platform connection - discrepancies
Hello, I am still new to using Flexera Data Platform which is connected to FNMS. We noticed several discrepancies between FNMS and Data Platform data: - Different Number of devices in both systems - Duplicates on the name in FNMS and not in Data Pla...
Solved DP ServiceNow integration data model link broken
Hello, Since late last week, the data model page for the Data Platform integration with ServiceNow is not accessible for version 5.0.7 of the integration app. This is the problematic link: https://docs.flexera.com/ServiceNowFlexeraIntegrationApp/Data...
Data source FNMS in the Data Platform
How can it be ensured that only a certain number of assets (5000) or from a certain system type (only Windows 10 clients or Windows Server 2016) are imported or recorded in the Flexera Data Platform from the FNMS data source?Is there an example or a ...
Solved Internet Explorer incorrect EOL
Data Platform currently is displaying Internet Explorer 11 for Windows 10 EOL as 01/09/2024. Based on Microsoft lifecycle FAQ for Internet Explorer, IE 11 will not be supported after 06/15/2022 for Windows 10 delivered via the Semi Annual Channel (L...
Solved SNOW integration with DP - Data sources
If ServiceNow is integrated with SCCM, would Data Platform even need a SCCM connection or will ServiceNow provide the data from SCCM to DP? Thank you.
Count Rollup to Market Version
Hi, We've found that when we try to get high stats for SQL server versions, the reporting tool is not rolling up the count to an individual Market version. I expect that even when there are multiple SW versions, SW editions, SW service packs; SW rel...
Create new software products via API / REST API for Data Platform
Hi Data Platform Experts, beside creating new software products via the user console would it be possible for Data Platform 5.5.3x on premise to create new software products in our private catalog also via using the API / REST API and would there be...
