App Broker Discussion Forum | Flexera Community Support

Error after deleting catalog operations for ServiceNow integration

When troubleshooting a connection issue with ServiceNow I deleted the catalog operations with the button under ServiceNow Catalog Item Integration and now after trying to recreate them I get an error that states "There is an error in XML document (...

Forcing a machine to sync with Intune after processing a request for an app with Intune deployment

Hello - Has anyone developed their own work around to the issue that App Portal can only force devices look for new jobs (check for policy) when the deployment technology is ConfigMan? If the deployment system is Intune the device is not forced to ...

Solved Deleting Catalog Items and Category Package Count

I have been testing bulk uploading a lot of catalog items into a dev instance of App Broker, and this involved often deleting catalog items during the process. Rather than going through each one individual in the UI and archiving them, I did a DELETE...

Appbroker Unauthorized: Access

Hello The site is throwing out the following error message when trying to access appbroker site 401 - Unauthorized: Access is denied due to invalid credentials.You do not have permission to view this directory or page using the credentials that you s...

Update Deployment Status Manually

Is there a way to manually update the status of a deployment to succeeded or failed in App Broker? Maybe just a flag in the database? We are trying to continue testing workflows from ServiceNow while we troubleshoot an Intune issue with Microsoft's A...

Solved Some rejected requests are shown as pending for approvals.

Some rejected requests are shown as pending for approval after the app portal upgrade to 2023 R2.

Solved Uninstalling software form MAC devices using JAMF Admin

Uninstalling software form MAC devices using JAMF AdminWhat is the recommended approach from Flexera to uninstall software from MAC Devices seeing as JAMF has retired JAMF Admin last March 2024? Is there an alternate approach recommended by JAMF and...

Appbroker and Workspace one Integration

Hello I know this might not be an appbroker issue, as we are using custom developed PowerShell script to send request to UEM workspace one for deployment, but we tried everything already still do not need the answer so just hope somebody might see th...

Solved AP Question Response - lookup external value by catalog id during checkout

For an App Portal question/response..During the checkout process, is it possible to pass the current catalog ID to a custom web service? Here is an (hypothetical) example... I have a custom variable on a catalog item called "Application_Sponsor"., d...

Running into request failures from ServiceNow intermittently when responses take longer than 30 seconds

Using App Broker with Intune we are seeing a problem where requests from ServiceNow fail with the error "Exception caught: No response for ECC message request with sysid=xxxxxxxxx after waiting for 30 seconds in ECC Queue". Based on the requests log ...

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