App Broker Discussion Forum | Flexera Community Support

Solved Separate service accounts connecting to App Broker's API

A customer is having an issue where the AB service account in production is being locked because of mid-server ServiceNow issues, which is bringing App Broker down completely. One suggested solution is to have separate service accounts for each exter...

Solved Some rejected requests are shown as pending for approvals.

Some rejected requests are shown as pending for approval after the app portal upgrade to 2023 R2.

Solved App Portal showing blanks for User/Group names

App Portal seems to show blanks for the User/Group names under the admin security and catalog permissions tabs. The permissions are still being applied as expected. Any idea why App Portal would show a blank for user and groups? It makes it difficult...

Edit/Save site notification "Grayed Out"

Hi there, I am having trouble selecting the save button to edit the site notification using my user account. Even though my user account has full rights to edit site notifications, the button appears grayed out. I have observed that the save button i...

Solved Selectively import computers/users from Intune

Is it possible to only import certain users and computers from Intune into App Broker, or is it all or nothing?

Solved Request for Approval - Email notification - VIEW link not working

HelloWhen an approver receives an email notification to approve a request, they are unable to view the request by clicking on the "To view this request, View" link. This issue started occurring after we upgraded to Ver 2022 R1 SP1.The email notificat...

Unexpected error - while clicking on Auto-Approve link from email.

Hello FlexeransWhen clicking on the Auto-Approve link from an email sent to the approver, we're getting an Unexpected error message on the redirected page.I have tried restarting the ESDService and restarting the iis, but unfortunately same issue.is ...

Solved Re-enable archived catalog item

I have an archived catalog item in WD_WebPackages from 2018 that I need to bring back into being visible. I can update the PackageVisible to 1 and INSERT INTO WD_Package_Category with the category id I need but the catalog item isn't showing in App ...

License Keys in Appbroker workflow with Service Now as front end

Does anyone have experience with License Keys and how it should be placed in Service Now App Broker workflow?

Solved Web Extensions 4.0 and Windows 11 22H2 (OS Build 22621.3737) not working on Edge after upgrade from Win 10

I am part of a pilot group in the company testing win 10 upgrade to win 11. After the upgrade the web extensions for Edge were not working using https://appportalwebserver/esd in Edge. Edge version is Version 126.0.2592.81 (Official build) (64-bit)...

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