CONTENT NOTIFICATION : Upcoming Correction to Application Mappings in Bundle Licenses 

We identified an issue introduced during recent internal maintenance that resulted in incorrect applications being associated with certain bundle licenses.

ISSUE AND IMPACT

During internal maintenance, obsolete and unused application records were removed. In some cases, identifiers previously associated with these records were reused, resulting in unrelated applications being associated with certain bundle licenses. Customers may therefore see an unrelated application mapped to, or proposed for, an affected license. In some cases, an RLC may recommend an application from an unrelated publisher.

RESOLUTION

We have completed a broader assessment across the ARL, SKU, PURL, and Bundle libraries to identify impacted licenses and are implementing the required corrections. Fixes for the reported issue, along with other affected bundles identified during our review, will be delivered through the November and December SKU, PURL, and Bundle releases.

RECOMMENDED ACTION

We recommend reviewing new RLCs before accepting them. If the proposed application does not appear relevant to the license or bundle, please do not accept the RLC.

If an incorrect RLC has already been accepted, no immediate manual correction is required. Once the affected bundle is corrected, a subsequent RLC may be generated recommending removal of the incorrectly associated application. Customers can then apply the corrected mapping through the standard RLC process.

We appreciate your patience and understanding while these corrections are being implemented and delivered.

Thank you!