What’s New in This Release: 5.5.80 (September 2025)

New Features and Enhancements:

• New Resume Process feature allows you to restart a failed Normalize job from the exact step where it stopped. (Formerly, you would have had to re-run the entire workflow.)
• Improved SAML-related pages in the Configuration Wizard for Data Platform and for User Console. Improvements include enhanced validation and certificate handling as well as some new proxy settings.
• Enhanced the Maintenance page to add a new Database Maintenance tab. This enhancement allows administrators to proactively manage database size and improve system performance through configurable cleanup options.
• This release Introduces a ServiceNow data extraction module that enables direct, secure, API-based data retrieval without requiring a ServiceNow MID Server.
• The following third-party components have been upgraded to the versions shown below:
  • Apache Tomcat has been updated to 9.0.108.
  • PostgreSQL has been updated to 14.19.
  • OpenJDK has been updated to 1.8.0_462-462.
  • Pentaho has been updated to 9.3.0.10.888

Resolved Issues:

• Improved session validation mechanisms to enhance protection against unauthorized access and ensure greater security for User Console sessions.
• Added server-side input validation for report sharing in the User Console. This update ensures that only valid recipients can be entered.
• Issue with Normalize job resolved. The performance of the output step for processing XSF files has been substantially improved.
• Resolved a Data Platform Configuration Wizard issue that could occur when using a site other than the Default Web Site by improving support for custom IIS websites.
• Two issues related to the latest Newtonsoft upgrade were fixed:
  • Resolved an issue where the NormalizeCMD -EXPORTTOSERVICENOW command failed.
  • Resolved an issue where the NormalizeCMD -IMPORTPROCESS command failed.
• User Console banner: Issue with I Decline button fixed. Enhanced banner dismissal logic to ensure compatibility with modern browsers like Chrome, Edge, and Firefox.
• Fixed an issue with the normalization PUBLISH step in which an Arithmetic overflow error could occur.
• Small symlink files are preserved during HPUD XSF data processing.

Link to Release Notes for more details.