Flexera Beacon Configuration Workflow Known Issue and Upcoming Change for ITAM Cloud Customers

In versions 23.1 and 23.2 of the Flexera Beacons, you will notice that the ‘Download Configuration’ button under ‘Download and Import Configuration file’ (screenshot below) does not redirect you to a Flexera URL properly. This is currently a known issue due to inter-release dependencies but has an easy workaround with an existing alternative method (described below with link to documentation).

We will be addressing this issue in version 23.3 with a change to simplify the configuration workflow. The ‘Download Configuration’ button will be removed completely to avoid having two different methods of configuring and simplify the process. The streamlined single method to configure the beacon after the change will be as follows. Since it's an existing method, we advise customers to use the same workflow for 23.1 and 23.2 beacons till the 23.3 beacon becomes available at the end of March 2025 and the ‘Download Configuration’ button no longer exists.

1. Use the ‘Configure a Beacon’ (ITAM) option in the Flexera One web UI on the beacons page
2. On that page, enter the details to configure a beacon, including pasting the Beacon UID from the beacon server, which is now made visible with a copy button
3. Complete the configuration process and download the configuration from that page
4. Import that configuration file into the beacon server using the ‘Import Configuration’ button as shown in the screenshot above. 

As mentioned earlier, this is an existing method which has been documented in the following page: Creating and Registering an IT Asset Management Inventory Beacon

The 23.3 change to the beacon, the removal of the 'Download configuration' button, will be applicable to both ITAM and ITV going forward and will be in line with ongoing efforts to unify the beacon processes for both products.