Resolve invalid license key errors in Snow Commander

When entering a license key in Snow Commander, you may encounter an “invalid license key” error. This typically indicates formatting issues with the license entry or the license being expired. Follow the steps below to identify and correct the problem.

Check for extra spaces

• Copy the license key into a text editor such as Notepad.
• Verify there are no leading or trailing spaces around the key.
• Copy the corrected key into the license field in Commander and retry.

Confirm license dates

• If spaces aren’t the issue, check the license expiry date in the system.
• If the license is expired, contact your account manager for a new license.

Contact support if the error persists

• If the dates are valid and there are no extra spaces, but the error continues:
  • Contact Flexera Technical Support for assistance.