Data imported into Flexera One IT Visibility (ITV) based on a Data Platform-style data extractor for some sources such as SolarWinds configured under Common Inventory Tasks is not imported into Flexera One IT Asset Management (ITAM).

Despite this, tasks related to these data sources can be shown on the Flexera One ITAM System Tasks page and other pages. These tasks perpetually appear with a status of “In progress” or “Timed out”.

These tasks can be ignored where they appear, and taken as an indication/reminder that this type of data source is not relevant for Flexera One ITAM.

Related issue

Also see the following similar issue which affects different types of extractors: Data Platform packages from some sources such as Jamf are inappropriately imported into ITAM and show as Failed on the System Tasks page because server-side exclusion checks don't accurately detect the package format