Snow License Manager: How to delete multiple users
There are three options available for deleting multiple users at a time in Snow License Manager (SLM):
Option 1 - Manually select multiple or all users
- Open the SLM Web Gui and browse to Users > All users.
- Enable the checkbox for each user you will delete. The checkbox in column header selects all users. Click the Expand icon
to show the full list.
- Select the ellipsis icon on the top right and choose Edit users.
- Click Delete and then OK.
Requested users are deleted.
Option 2 - When users already have been a unique custom field value
- Open the SLM Web Gui and browse to Users > All users.
- Click the column selector and add in the custom field assigned to users you want to delete.
- Filter so only the rows with the added custom field are showing in the table.
- Click the Expand icon
to show the full list, confirm it is correct.
- Enable the checkbox in the column header to select all users.
- Select the ellipsis icon on the top right and choose Edit users.
- Click Delete and then OK.
Requested users are deleted.
Option 3 - Adding a custom field and deleting the users
- Open the SLM Web Gui and browse to Home..
- Select Administration and then Custom fields.
- Click Add custom fields.
- Add a name such as userstodelete.
- Select Category User and click Save.
- Click Users.
- Click the Expand icon
to show the full list, confirm it is correct.
- Enable the checkbox in the column header to select all users.
- Select the ellipsis icon on the top right and choose Export.
- Open the exported file in excel and add a column with the exact name used in the custom field e.g userstodelete.
- In the new column, add a value to the users you wish to remove such as deleteme and save the file.
- Open Snow License Manager Web GUI and browse to Home > Import data.
- Select Update existing users and follow the on screen guidance.
- Once the import is completed select Users and then List all users.
- Click the column selector.
- Add the custom field value added prior, and then filter for the deleteme value.
- Click the Expand icon
to show the full list, confirm it is correct.
- Select the ellipsis icon on the top right and choose Edit users.
- Click Delete and then OK.
Requested users are deleted.
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