Spider Software Services - Hotfix for October 2021 update: Spider/Columbus Inventory data was not processed

jborchers
Moderator Moderator
Moderator
2 0 194

A hotfix release for the October 2021 update is available as Spider Software Services version 1.2111.1.1701.

It is available in our Product and License Center.

Important note for customers with Spider / Columbus Inventory:

With the October 2021 release the installed programs (Add & Remove Programs) are not processed when importing Spider / Columbus inventory data. The data processing of data from other 3rd party connectors are not affected. With Spider / Columbus Inventory, only one program (Windows operating system) is usually visible in Spider under the installed programs. The error means that consequently there are no recognized products for affected systems.

A short-term hotfix with the version number 1.2111.1.1701 is available in the PLC. The monthly November delivery takes place at the end of November.

We recommend customers who use Spider / Columbus Inventory and have already updated to version 1.2110.1 to update it at short notice. When a new delivery of inventoried systems is processed, all installed programs are imported and processed again.