Operations Manager: How to collect a complete set of log files for Spider Operations Manager

Operations Manager: How to collect a complete set of log files for Spider Operations Manager

Summary

This article explains how to collect a complete set of log files for Spider Operations Manager

Synopsis

You are having troubles with Spider Operations Manager

Discussion

To analyze your problem we need a complete set of log files.
To get them please follow theses steps:

  1. Navigate to your Operations Manager home directory (default: C:\Program Files\OperationsManager)
  2. Zip the whole logs folder -> omlogs.zip
  3. Navigate to your ESI home directory (default: C:\Program Files (x86)\ESI)
  4. Zip the whole logs folder -> esilogs.zip
  5. Send us the two zip files

Products


OM4

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Last update:
‎Aug 27, 2019 05:00 AM
Updated by:
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