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youhong
Level 3

can InstallShield be installed and run on a virtual machine?

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can InstallShield be installed and run on a virtual machine?

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Yes - that's exactly right.

If you need any help getting the license re-activated reach out to the support team who will be able to help you - you can contact them directly via phone using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield

Finally you can contact the support team directly by email using: Support@Revenera.com

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Yes - Installshield can be Installed and run within a Virtual Machine.

To avoid any issues with the licensing I'd recommend that the VM has a static IP address, and that you do not copy it to run on different host machines.

Shunt, thank you very much!  I have to move  Installshield 2014 from a PC to a VM.  should I return the License to your company from the PC first , then request the license to that VM?  

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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator

Yes - that's exactly right.

If you need any help getting the license re-activated reach out to the support team who will be able to help you - you can contact them directly via phone using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield

Finally you can contact the support team directly by email using: Support@Revenera.com

shunt,  Thanks a lot!

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