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Support phone number not working
I've been trying to contact support to resolve a licensing issue via the North American numbers. After pressing 1, the music goes silent after about a minute. Is there an alternative contact number I can use?
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Hi @thomCblackwell,
Thank you for your post.
Please accept our apologies for any confusion and frustration.
To clarify, which product are you inquiring about? InstallShield? Or a different product? If so, which product?
And which phone number did you dial? Could you please try (877) 279-2853 if you have not already?
Please let me know if you have any questions or concerns. Thank you for your patience and cooperation.
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The music will be silent and you will be back in touch with annoying waiting sounds.
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Hi @shettyjyotis,
Thank you for your post.
Please accept our apologies for any confusion and frustration.
To clarify, which product are you inquiring about? InstallShield? Or a different product? If so, which product?
And which phone number did you dial? Which options did you select from the phone menu? Could you please try calling (877) 279-2853 if you have not already?
Please let us know if you have any questions or concerns. Thank you for your patience and cooperation.