Reactivating InstallShield 2020 fails with error 51406 - Fullfilment record is disabled
I have InstallShield 2020 R3 installed on a Windows 7 PC that I haven't used in a while. The license is not expired.
I tried opening it today and I got a message that I need to reactivate it.
When I try to reactivate I get the error: 51406 - Fulfillment record is disabled.
I have attached print screens.
Thank you for contacting Revenera Support.
We would require few product details to further assist you. As those details are very confidential, I request you share us through the case email which is just created and the same for your reference is 02799928.