vducobu
Pilgrim

License transfer to another computer

Hello,
I change my computer and I reinstall InstallShield 2018 but during activation it tells me that the product is already activated. How do I transfer the license to my new computer?

Regards

 

Labels (1)
0 Kudos
1 Reply
varul
Revenera
Revenera

For License transfer first you should return your license from current machine where installshield is installed, then once you install IS setup in new machine again activate with same activation code, 

If you are facing any issue, Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using number provided at this link: they will help you to solve this quickly.

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available (Need to activate Let's chat) which you can find in a clickable box image on the right hand side here

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

0 Kudos