tnguyen
Flexera beginner

Installshield 2021 concurrent license server

I see this on the dashboard:

Vendor daemon down: mvsn
 
Running TSSCONFIG.exe /info retuns what i expect to see.  I can't seem to attach a jpg on this forum, but it shows the following (some xxxx replaced some strings):

Trust flags: Fully trusted
Fulfillment ID: 188205507
Entitlement ID: xxxx
Product ID: IS2021-PREM-CC
Fulfillment Type: Publisher activation
Expires: permanent
Feature Details:

INCREMENT IS2.win.prem mvsn 27.0 permanent 1 \
VENDOR_STRING=IS2021-PREM-CC OVERDRAFT=1 \
SN=6B019QG-D08-D14445D10N TS_OK SIGN="0B28 F859 CA69 6C6E 55DE \
B013 17CA 9108 9F40 9331 4xxxxxxxxxxxx

 
mvsn.lic has:
SERVER this_host ANY
VENDOR mvsn mvsn/mvsn
 
lmadmin.log has a bunch of these messages:
2021-10-06 00:15:50,663 root.LicenseEngine (mvsn) exited with status 27. (No features to serve)
2021-10-06 00:15:51,679 root.Vendor (mvsn) stopped.
2021-10-06 00:15:51,679 root.LicenseEngine (mvsn) exited with status 27. (No features to serve)
2021-10-06 00:15:52,694 root.Vendor (mvsn) stopped.
2021-10-06 00:15:52,694 root.LicenseEngine (mvsn) exited with status 27. (No features to serve)
2021-10-06 00:15:53,698 root.Vendor (mvsn) stopped.
 
Any ideas?
 
I tried TSSConfig /repair as well, and it didn't help.
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varul
Revenera
Revenera

Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using number provided at this link: they will help you to solve this quickly.

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available (Need to activate Let's chat) which you can find in a clickable box image on the right hand side here

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

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