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jmaHexagon
Level 2

Failed to activate Installshield

I am moving my InstallShield from my old laptop to my new one.

When I put in the Activation code in my new laptop and it said success (as shown below).  However when I launch InstallShield again it still asks me for the activation code. How can I resolve this issue?

 

Activation.png

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Revenera Moderator Revenera Moderator
Revenera Moderator

Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone or email using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

Hope this helps,

Stuart