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Level 2

Crash while launching

After migrating the 2012 project to 2020, the setup exe is not launching and no crash information is there any way to find the root cause?

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Revenera Moderator Revenera Moderator
Revenera Moderator

Hi Kareem,

Thank you for contacting Revenera Support.

InstallShield 2020 has reached its end-of-life and I'm sorry, there is no technical support available for this product.

Please upgrade to supported versions such as InstallShield 2021 and later, and let us know if issue persists.

You can share us your query and requirement at

Also share us your active maintenance plan ID and we will assist you further.

Revenera Support.

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