Level 2

HTML displayed as plain text

We have a Panel: ScrollingMessage set to display as HTML, but for some users it is showing up as plain text with the HTML tags visible. Has anybody seen something like this before? Any suggestions for what to look for to narrow down the cause?

It was seen by several of our testers, but after changing the content a little it didn't happen for them again so I thought we may have stumbled upon a workaround. But there is now at least one user who is still seeing the problem.

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