Flexera One Knowledge Base

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Knowledge Base Articles

Integration Tasks no longer completing

The Office 365 Client Credentials SaaS Integration enables users to access Microsoft Office 365 data through the Flexera platform. However, some users may experience issues with their client credentials expiring, which prevents them from accessing Of...

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mmrowca by Level 3 Flexeran
  • 202 Views
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  • 1 kudos

Troubleshooting Policy Errors

Flexera's policy management solution allows IT teams to apply policies to their organization's IT assets, ensuring compliance with security standards and regulatory requirements. However, sometimes errors may occur when policies are applied. One comm...

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mmrowca by Level 3 Flexeran
  • 289 Views
  • 0 comments
  • 1 kudos

Okta 400 Error During Single Sign-On (SSO)

Issue: When attempting to use single sign-on (SSO) to log into Flexera One, some users may encounter a 400 error. This error indicates that the request made to the Okta backend service is invalid. One potential cause for this error is attempting to l...

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mmrowca by Level 3 Flexeran
  • 1261 Views
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  • 2 kudos

Using a Service Account with the Flexera One API

Introduction: Use the following steps to create a service account for an application that will connect to Flexera One’s APIs. Service accounts are complimentary to refresh tokens. They can be given lesser privileges and can be decoupled from any spec...

tjohnson1 by Technical Writer
  • 804 Views
  • 1 comments
  • 4 kudos

Error: "The request was aborted: Could not create SSL/TLS secure channel" when calling api.flexera.com from Windows Server 2012 R2

Title: Error: The request was aborted: Could not create SSL/TLS secure channel when calling api.flexera.com Introduction: When making a call to api.flexera.com, the request will always fail, when the call is made from a Windows Server 2012 R2 machine...

CharlesW by Level 12 Flexeran
  • 1719 Views
  • 1 comments
  • 1 kudos