The message means that the SKU you entered is not in our library. Please open a case under Flexera One->Content Requests with the SKU and any details (eg. Name, Publisher, Purchase Type, License Type). The team will then review the details and add it to the library.
The message means that the SKU you entered is not in our library. Please open a case under Flexera One->Content Requests with the SKU and any details (eg. Name, Publisher, Purchase Type, License Type). The team will then review the details and add it to the library.
The "Unrecognized" status for the SKU like you are seeing would be expected/normal for non-software SKUs. The SKU library is only intended to contain SKUs for software-related items, so raising a content request is probably not relevant here.
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