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Inventory getting uploaded to the Application server everyday, but the last inventory date not changing.

Hi All,

I could see inventory is coming from agent to beacon server & successfully getting uploaded to application server but the last inventory date still remains 2 months old.

When I stopped the services, I could see incoming/inventory folder is getting packed with .ndi files but as I restart the service , files disappears.

None of my machines are with latest inventory date.

Can you please tell how to proceed with this?

Regards,

Abhishek

(1) Reply
tjohnson1
By Technical Writer
Technical Writer

I would recommend opening a support case with the names and NDIs for a few devices so the support team can check the backend logs to make sure the files are being successfully processed into the database.