Flexera One’s SaaS Management solution has expanded its ServiceNow insights by allowing you to:
- View details of assignment and usage of ServiceNow out-of-the-box (OOTB) and Custom subscription applications containing one or more roles and custom applications
- View roles by ServiceNow Role Type and user assignment to ensure correct role assignment per user responsibilities
- Track user activity across ServiceNow.
This information helps you better understand user contribution and usage pattern for ServiceNow OOTB and Custom applications. Low user contributions and usage patterns may identify potential cost savings and opportunities where increased application adoption is needed.
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