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IT Asset Management/FlexNet Manager Suite Cloud organization data now included in IT Visibility data exports

Natalie
Level 7 Flexeran
Level 7 Flexeran
1 4 922

IT Asset Management allows you to associate inventory records with organizational groups. This allows hardware and software to be related to your organizational structure in terms of locations, corporate units, and cost centers.

Now, the associations between organizational groups and inventory records created in IT Asset Management are also provided with exports of inventory data directly from IT Visibility when it is connected to IT Asset Management. Further details are available in online help.

This change has been deployed; organizational data from IT Asset Management will be included the next time you perform an IT Visibility export.

4 Comments
bmaudlin
Level 9 Champion
Level 9 Champion

@Natalie  - which report should be displaying this data? As I'm not able to see this in the ITV UI or any of the reports?

In the comment it is mentioned to look at further details on the online help section. Is there a link available to point me in the correct place, as the help pages are quite vast and I'm currently unable to find anything that suits.

Natalie
Level 7 Flexeran
Level 7 Flexeran

Hi @bmaudlin! This is available in the IT Visibility export - specifically, in the beta version of the export, in the Hardware_Contextualized.csv file. 

Overall help on export: https://docs.flexera.com/flexera/EN/ITVisibility/exportdata.htm

Help on the Hardware_Contextualized.csv file:  https://docs.flexera.com/flexera/EN/ITVisibility/hardwarecontextualizedcsv.htm

 

bmaudlin
Level 9 Champion
Level 9 Champion

Hi @Natalie

I have seen an error in this data, should I raise this to support or as it's in Beta, should I wait for further updates on this dataset?

Ben 

Natalie
Level 7 Flexeran
Level 7 Flexeran

Hi Ben, please do raise a support ticket - thank you! 

Senior Product Manager San Jose, California