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  1. Reminder: IT Visibility Export/Parquet API Retirement (August 31, 2026)

     

    Reminder that the legacy IT Visibility Export/Parquet API will be retired on August 31, 2026, as previously communicated in post

     

    For customers still using the Export/Parquet API, final Parquet files will remain accessible for 90 days after retirement. Please transition to the Technology Intelligence Platform GraphQL API or Query API.

    If you have any questions or need assistance with the transition, please contact support@flexera.com

    Thank you for your continued partnership with Flexera. 

    Expand Post

  2. I'd like to know if FlexarOne has alert notifications for Admins when scheduled jobs or sync's fail to run? If not, please log an internal ticket on this as this would be great to have in place.
    Thanks,
    Kevin

    epergine, PaulReit, and RWG2022 like this.
    1 of 5
    • First enable System Tasks under Administration -> General -> ITAM Notifications

      Then each user can configure what to get notified about under Administation -> My ITAM Notifications

       

      This feature was deployed a few days after the 2026R1.1 release

  3. How can I set up a license for Freeware that shows Yes for Maintenance?

    Situation:

     

    We utilize many open source and other freeware applications and utilities.

     

    We also utilize many KPIs on a monthly and quarterly basis.

     

    One KPI I create is % of licenses that have maintenance.

     

    Clearly, the Commercial licenses (subscriptions, renewal maintenance, etc.) clearly take their Maintenance from the Procurement info from POs or Credit Cards.

     

    However, I want the licenses I've created to map to my open source/freeware applications to show as having maintenance, but of course, they have no procurement info.

     

    Is there a way to make a license show Yes for Maintenance without having procurement info feeding the license?

     

    I am trying to set up and configure my licenses so that simple reports I create will show Yes for these. I want to avoid kludge things to force fake data to make the licenses show this Yes.

     

    Thoughts?

    Expand Post

    • I would consider changing the KPI and perhaps even introduce another KPI.

      The only way I know to get the maintenance flag on freeware is to attach fake purchases, but freeware are per say not under license maintenance if we are not talking about like RedHat, anaconda and so forth.

       

      I would filter the licenses for your KPI to not count the ones that contains ex (Freeware).

      Then you can introduce another KPI how many % of your SW estate is FOSS v/s Licensed.

      Expand Post

  4. Uninstall Command for Intune Deployment

    Hi, I am trying to dpeloy flexera via MS Intune. It is proving diffilcult.

    I have

    MsiExec.exe /x "{8AF613C3-F0E2-4B82-AAC8-D90BBBFCDF6C} /qn /norestart

     

    for the uninstall. This seems to remove the registry keys, but leaves the app behind c:\program files (x86) even after a reboot.

     

    Is there anyway to uninstall completely?

     

     

    Expand Post

    • Hi

      Normally the uninstallation shall take care of everything, sometimes a restart.

      However this is a powershell script that uninstall earlier versions and install a new agent that you maybe can adapt to your needs. This I have been using together with a startup GPO. The script has not been adapted to the new 64bit agent that dont use the (x86) folder.

       

      Expand Post

  5. Getting Started with Flexera One

    Hello everyone,

    My name is Jessica, and I’m a Support Analyst at Elo. I’m currently starting the implementation of Flexera One within our organization, with a focus on IT asset management and software license management.

    I’m joining this community to learn from professionals who already have experience with the platform. I would greatly appreciate any tips, best practices, configuration recommendations, governance advice, guidance on deploying Beacons and Agents, or any lessons learned that could help us avoid common mistakes at the beginning of this journey.

    Thank you in advance for your support. I look forward to exchanging experiences and learning from the community!

    Thank you! 😊

    Expand Post

    nqobile likes this.
    1 of 2
    • Hi

       

      Beacons

      the most impotant thing to have in mind when deploying beacons is the design of your corporate network , which segments is allowed to communicate. Think of ex corporate scene, DMZ, high security zones, cloud/hyperscalers and public facing beacons for remote workers. You want to inventory all of them and depending on the security rules some of them might be allowed to cross.

      We install the beacon software manually for the first time and then allow the beacons to auto-upgrade. Cleanup of old installation files and logs you probably want to script. Internet facing beacons evaluate mTLS.

      adjust the beacon configuration xml file to set DNS aliases.

       

      Agents

       

      Mac agents require a domain to be set in the configuration for the calculated user to be calculated.

      mac, linux, unix require a response file before installing package. But I recommend building a repair.sh script that fix the config.ini script and that triggers flxconfig to download policy.

       

      Activate the usage metering by setting Disabled=false and then add the switch to cover addremove uasage metering. There are articles describing those configurations.

       

      ensure adding multiple bootstrap beacons, described in the forum in several other posts

       

      deploy by using GPO or SCCM, auto-upgrade or handle by third party. If auto-upgrade then ensure to test on a few devices first. Struggled quite alot lately on Linux.

       

      Ensure setting Flexera as primary inventory source, but I would still recommend secondary sources like SCCM, Intune and so forth

       

      activate all extra settings under inventory settings like IBM, detailed inventory dsta, docker, podman, oracle middleware etc

       

      goid luck

      Expand Post

  6. I have 3 questions for this article: https://community.flexera.com/s/article/importing-microsoft-rds-cals-and-allocating-to-licenses-current-optimal

    Page 8 “If you are a Cloud customer, you must install a SQL Server Instance”

    (SQL Server Express Okay? What is the latest version it has been tested to?

     

    Page 10 “It is recommended that you test the SQL code directly in SQL Server Management Studio” what is the latest version of SSMS the code has been tested in?

     

    All of the examples and code have been written for FNMS. Can you please rewrite all of your examples for cloud?

    Expand Post

    vardom718, amyhaupt4, and 3 others like this.
    • Another question "CMSchemaVersion with the “17” value (FlexNet Manager 2020"", will that old schema work?

  7. Hi,
    I would like to know if there is any possibility to have a CSV Import via DIU for Miro? As far as I understand, the only 2 supported Apps are M365 and Autodesk? Is there any chance to import Miro as a CSV Upload App? The way via API doens't work 4 us

    dhcastle likes this.

  8. Oracle SAM Survey Report clears Allocated=Yes for devices with Exemption Reason 'Infrastructure Repository Database – Restricted Use' due to a legacy SAP script, causing license overcounting. Request fix to retain exclusions automatically.

    Enhancement Request for Manual exclusion – Oracle SAM Survey Report-(SAM-Server_SurveyReport_Oracle)

    In the Oracle SAM Survey Report(customized report), devices with Exemption Reason set to “Infrastructure Repository Database – Restricted Use” should have the Allocated column marked as “Yes”, which correctly excludes them from license calculations.

    However, due to an existing legacy SAP script, the Allocated = Yes value is being removed automatically without validating the exemption reason. As a result, this device gets incorrectly included in license calculations, requiring manual correction each time.

    We request Flexera’s assistance to identify the script, job, or stored procedure responsible for clearing the Allocated value, and to provide a fix or enhancement so that entries with valid exemption reasons retain Allocated = Yes automatically, eliminating the need for repeated manual updates.

    Expand Post

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  1. Hi,
    I would like to know if there is any possibility to have a CSV Import via DIU for Miro? As far as I understand, the only 2 supported Apps are M365 and Autodesk? Is there any chance to import Miro as a CSV Upload App? The way via API doens't work 4 us

    dhcastle likes this.
  2. Can I remove users from IT Asset Accounts > All Accounts?

    I want to remove some users who have left the company. I understand that I can go to User Management, select a user, and click the REMOVE button. However, there is also a user list under IT Asset Accounts. It looks like I can only Disable accounts there, not remove them. Why can't I remove users there?


  3. MercedesO (Flexera Software) asked a question.

    [Reminder] Submit Your Questions for Our Microsoft 365 License Data Q&A

    Hi everyone,

    Thank you to those who have already submitted questions for our upcoming Microsoft 365 License Data Q&A.

    If there's any specific challenge you'd like the team to address, there is still time to submit your question ahead of the Q&A. Questions submitted before 5th June 2026 will be prioritised.

     

    👉Submit your question: [link]

    📅Q&A: Wednesday 10th June 2026

    🕒 From 3:30–4:30 PM BST | 10:30–11:30 AM EST

     

    Please note this is not a webinar, and there is no registration required - simply log into the Flexera Community and participate in the Q&A thread during the scheduled session window.

     

    👉 View full session details: [Link to blog page]

     

    If you’d like a calendar reminder, you can request one in the form.

    We look forward to your questions!

    Expand Post

  4. MercedesO (Flexera Software) asked a question.

    Not at AWS Re:Invent? Share your cloud discovery of the year, Hidden Cloudverse swag pack is up for grabs!

    Hi Everyone,

    As mentioned in my other post, our team is gearing up for AWS re:Invent, however we are fully aware some of you may not be able to attend this year so we'd like to hear from you. Here is my question:

     

    What is the one thing you have discovered in your cloud this year that made a real difference i.e a fix, insight or optimization you are genuinely proud of or have learned from?

     

    if there's enough interest in this topic, I'm happy to facilitate a virtual call so we can have a proper idea exchange.

    There's more: The most liked reply (or the most creative) will win a Hidden Cloudverse Swag Pack, featuring our legendary Drizzle, Flash and Nimbus plushies, limited-edition lollipops, and other cosmic goodies! I have included a teaser photo to let you know the stakes!

     

    -Please share your discovery by Thursday 27th November,

    -Keep it under 200 words

    -Share your own experience (nothing confidential or sensitive)

    -One entry per person

     

    Looking forward to reading what you've discovered this year!

    image of plushies 

    Expand Post

  5. BiaFerrari likes this.
  6. MercedesO (Flexera Software) asked a question.

    New Community Manager Introduction - Hello from Mercedes

    Hi Flexera Community,

    I'm Mercedes, your new Community Manager for Flexera and I am excited to be here!

     About me

    I started out in Law & Legal Tech and somehow along the way I discovered my passion for building brand communities. I am here to make the Community more useful i.e keep conversations flowing, share updates from our teams and help members connect in meaningful ways whether its swapping best practices or just learning from each other in our forums.

    But first…I'd love to hear more from you:

    👉 How are you using the Community today?

    👉 What's working well?

    👉 What could we do better?

    You can share your thoughts in the comments below or fill in this feedback form if you'd prefer (it will only take 5 mins!) Please share your feedback by COB 16th September 2025.

    Form link: https://forms.office.com/r/jYvBkdgGTQ

    Look forward to hearing from you!

    Mercedes

    Expand Post

    PaulReit, davidle, and 5 others like this.
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