cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

[COMPLETED] Important: FlexNet Operations Cloud Email Relay Switch-Over on July 10, 2024 (may require action)

cvirata
Revenera Community Admin Revenera Community Admin
Revenera Community Admin
0 0 86

Update (Jul 10, 2024 09:55 AM PDT)

The maintenance completed as scheduled on July 10, 2024. Please contact Revenera Technical Support if you experience issues with FlexNet Operations Cloud Reporter emails and have made the changes advised in the previous post, if applicable.


Original Post (Jul 02, 2024 08:42 AM PDT)

Revenera will be performing maintenance to migrate the FlexNet Operations Cloud Reporter email relay on July 10, 2024, no outage is expected.

NOTE: This change will affect FlexNet Operations Reporter emails configured to use non-flexerasoftware.com email addresses as the "Sent from" email address e.g. support@xxxx.com where @xxxx.com is a non-flexerasoftware.com domain.

To ensure Reporter emails from non-flexerasoftware.com email addresses continue to be delivered, producers must add the Revenera source email relay (include:awsmail.flexnetoperations.com) to the SPF record of their domain being used by your IT before July 10th.

If you have any questions, please contact Revenera Technical Support for assistance.