Receive the error "Failed to login to the Flexera Service Gateway"

[#1]

Summary

This article addresses the following error: "Failed to login to the Flexera Service Gateway"

Symptoms

When attempting to apply the registration between FlexNet Manager Suite web API and Flexera Service Gateway, you receive the following error stating:

"Failed to login to the Flexera Service Gateway"

Cause

When registering, the gateway uses a default set of credentials.

Resolution

The gateway uses the following credentials by default:

Username = admin
Password = password

Additional Information

Please see Registering FlexNet Manager Suite Web API With Flexera Service Gateway in the Online Help for more information.