Summary
ImportPURL.exe is disconnected from "https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update.ManageSoft.com.
Symptoms
ImportPURL.exe is disconnected from "
https://update.managesoft.com/purlupdater.cfc" due to SSL cert of Update.ManageSoft.com.
Cause
The publisher of Update.ManageSoft.com cert
is
thawte SSL CA -G2, but
thawte SSL CA -G2 cert is missing in the cert store on the server.
Resolution
Please refer Thawte's
INFO2019 Thawte SHA-2 (under SHA1-Root) Intermediate CA certificate (https://search.thawte.com/support/ssl-digital-certificates/index?page=content&actp=CROSSLINK&id=INFO2049).
It describes how to install
thawte SSL CA -G2 cert into your cert store.
Please rerun ImportPURL.exe after installing
thawte SSL CA -G2 cert.
