Error Displayed on Filtering / Sorting 'Recommended change' Column in Recommend License Changes Grid

[#1]

Summary

This KB article addresses an issue where filtering or sorting the 'Recommended change' column displays an error message and the webui.log will contain the following error: 'Cannot query a data store using criterion "[RecommendedChange]"'

Symptoms

When trying to access the Recommended License Changes page in the Web UI an error message will be received stating 'An error has occurred while retrieving information; you may need to refresh the page.'

Steps To Reproduce

1. Open FlexNet Manager Suite;
2. Select License Compliance -> Recommended License Changes page;
3. Sort or filter Recommended change column or apply a search. At this point an error message will be returned.
4. The issue can be confirmed by examining the WebUI.log located: C:\ProgramData\Flexera Software\Compliance\Logging\WebUI

The error will begin with the following two lines:

[ERROR 2015-08-18 16:26:25,708 68684ms UiHelper_Grid         ] Error retrieving data
System.ArgumentException: Cannot query a data store using criterion "[RecommendedChange]" that uses a non-persistent property 'RecommendedChange'.

Resolution

This bug is fixed in FlexNet Manager Suite 2018 R1.

Workaround

There is no known workaround.