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Summary

Agent status is not updated after downgrading FNMEA 2016 R1 to 15.5

Symptoms

FlexNet Manager Engineering Applications environment was downgraded from 2016 R1 to 15.5.
After that Agent 4.1.6 logs the following errors in flexnetagent.log.

2016-10-05 14:58:42,752 WARN [flexnet.agent] [main] Manager Agent module could not start, will try again in 30 secs. java.rmi.RemoteException: platform.exceptions.FLEXnetHibernateException
AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: java.rmi.RemoteException: platform.exceptions.FLEXnetHibernateException
faultActor:
faultNode:
faultDetail:
{http://xml.apache.org/axis/}hostname: licensesvr

java.rmi.RemoteException: platform.exceptions.FLEXnetHibernateException
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:260)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:169)
at org.apache.axis.encoding.DeserializationContextImpl.endElement(DeserializationContextImpl.java:1015)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.DTDConfiguration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.parse(Unknown Source)
at org.apache.axis.encoding.DeserializationContextImpl.parse(DeserializationContextImpl.java:242)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:538)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:376)
at org.apache.axis.client.Call.invokeEngine(Call.java:2583)
at org.apache.axis.client.Call.invoke(Call.java:2553)
at org.apache.axis.client.Call.invoke(Call.java:2248)
at org.apache.axis.client.Call.invoke(Call.java:2171)
at org.apache.axis.client.Call.invoke(Call.java:1691)
at com.macrovision.flexnet.manager.transport.generated.AgentManagerSoapBindingStub.registerAgent(AgentManagerSoapBindingStub.java:352)
at com.macrovision.flexnet.agent.LicenseDiscovery.registerAgent(LicenseDiscovery.java:287)
at com.macrovision.flexnet.agent.LicenseDiscovery.populateManager(LicenseDiscovery.java:191)
at com.macrovision.flexnet.agent.AgentInitServlet.init(AgentInitServlet.java:115)
at javax.servlet.GenericServlet.init(GenericServlet.java:256)
at org.mortbay.jetty.servlet.ServletHolder.start(ServletHolder.java:220)
at org.mortbay.jetty.servlet.ServletHandler.initializeServlets(ServletHandler.java:445)
at org.mortbay.jetty.servlet.WebApplicationHandler.initializeServlets(WebApplicationHandler.java:150)
at org.mortbay.jetty.servlet.WebApplicationContext.start(WebApplicationContext.java:458)
at org.mortbay.jetty.plus.PlusWebAppContext.start(PlusWebAppContext.java:133)
at org.mortbay.http.HttpServer.start(HttpServer.java:663)
at org.mortbay.jetty.plus.Server.start(Server.java:135)
at org.mortbay.jetty.plus.Server.main(Server.java:184)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.mortbay.start.Main.invokeMain(Main.java:153)
at org.mortbay.start.Main.start(Main.java:483)
at org.mortbay.start.Main.main(Main.java:91)


Cause

This problem occurs if FNMEA databases were not re-created after the downgrade.
Table structure of some tables are different between 2016 R1 and 15.5. MGR_AGENT table is one of them. The following error is logged in admin server's flexnet.log file.

2016-10-05 14:58:41,599 INFO [manager.transport] [http-0.0.0.0-8888-3] Registering agent from server licensesvr with address 192.168.10.51
2016-10-05 14:58:41,614 ERROR [manager.transport] [http-0.0.0.0-8888-3] Failed to complete the operation. Hint: Look at the stack trace
[Incident# 9013-401477] com.flexnet.platform.exceptions.FLEXnetHibernateException: Error has been returned by Hibernate. [Incident# 9013-401477]
at com.flexnet.platform.services.persistence.PersistenceService.saveOrUpdate(PersistenceService.java:688)
at com.flexnet.platform.entities.Entity.persist(Entity.java:72)
at com.flexnet.manager.entities.Agent.setAdministrators(Agent.java:323)
at com.flexnet.manager.webites.WebiteHelper.createAgent(WebiteHelper.java:1007)
at com.flexnet.manager.transport.AgentManager.registerAgent(AgentManager.java:901)
at com.flexnet.manager.webservices.AgentManagerSoapBindingImpl.registerAgent(AgentManagerSoapBindingImpl.java:23)
at com.flexnet.manager.webservices.AgentManagerSoapBindingSkeleton.registerAgent(AgentManagerSoapBindingSkeleton.java:118)
at sun.reflect.GeneratedMethodAccessor523.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:453)
at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.flexnet.web.platform.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:108)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:399)
at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.ui.SessionFixationProtectionFilter.doFilterHttp(SessionFixationProtectionFilter.java:52)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:188)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:236)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:179)
at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:157)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:262)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:446)
at java.lang.Thread.run(Thread.java:722)
Caused by: org.hibernate.exception.ConstraintViolationException: could not insert: [com.flexnet.manager.entities.Agent]
at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:71)
at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43)
at org.hibernate.id.insert.AbstractReturningDelegate.performInsert(AbstractReturningDelegate.java:40)
at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2163)
at org.hibernate.persister.entity.AbstractEntityPersister.insert(AbstractEntityPersister.java:2643)
at org.hibernate.action.EntityIdentityInsertAction.execute(EntityIdentityInsertAction.java:51)
at org.hibernate.engine.ActionQueue.execute(ActionQueue.java:279)
at org.hibernate.event.def.AbstractSaveEventListener.performSaveOrReplicate(AbstractSaveEventListener.java:298)
at org.hibernate.event.def.AbstractSaveEventListener.performSave(AbstractSaveEventListener.java:181)
at org.hibernate.event.def.AbstractSaveEventListener.saveWithGeneratedId(AbstractSaveEventListener.java:107)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.saveWithGeneratedOrRequestedId(DefaultSaveOrUpdateEventListener.java:187)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.entityIsTransient(DefaultSaveOrUpdateEventListener.java:172)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.performSaveOrUpdate(DefaultSaveOrUpdateEventListener.java:94)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.onSaveOrUpdate(DefaultSaveOrUpdateEventListener.java:70)
at org.hibernate.impl.SessionImpl.fireSaveOrUpdate(SessionImpl.java:507)
at org.hibernate.impl.SessionImpl.saveOrUpdate(SessionImpl.java:499)
at org.hibernate.impl.SessionImpl.saveOrUpdate(SessionImpl.java:495)
at com.flexnet.platform.services.persistence.PersistenceService.saveOrUpdate(PersistenceService.java:678)
... 69 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot insert the value NULL into column 'type', table 'flexnet.dbo.MGR_AGENT'; column does not allows nulls. INSERT fails.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:197)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(SQLServerStatement.java:1493)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:390)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:340)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:4575)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:1400)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeCommand(SQLServerStatement.java:179)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeStatement(SQLServerStatement.java:154)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.execute(SQLServerPreparedStatement.java:322)
at org.jboss.resource.adapter.jdbc.WrappedPreparedStatement.execute(WrappedPreparedStatement.java:209)
at org.hibernate.id.IdentityGenerator$InsertSelectDelegate.executeAndExtract(IdentityGenerator.java:117)
at org.hibernate.id.insert.AbstractReturningDelegate.performInsert(AbstractReturningDelegate.java:33)
... 84 more

Resolution

Both admin and reporting database must be re-created. Please rerun "flexnet loaddb" command on both admin and reporting servers.
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Version history
Last update:
‎Jan 28, 2019 07:36 PM
Updated by: