anhpham1652
Level 6

parent ManageSoftDL ManageSoftRL

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Hi all,

On the beacon, it can connect to parent ManageSoftDL and ManageSoftRL (Parent is the Application Server). But when accessing ManageSoftDL and ManageRL on Application Server, I got 500.0 error. Does it affect FNMS operation?

FYI: the inventory information for previous installed agent is updated normally.

Thank you for your support.

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Ahh, OK. Yes, that would be expected. The full URLs https://beacon/ManageSoftDL and https://beacon/ManageSoftRL do not do anything useful, and will return an error as you're seeing if you attempt to access them.
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ChrisG
Community Manager Community Manager
Community Manager

Could you clarify where you are seeing the error and what operation is being done when you see the error? The screenshot included in your post shows the connections being tested successfully - there doesn't obviously appear to be any error occurring.

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Hello @ChrisG 

Here is the error when accessing ManageSoftDL and ManageSoftRL on Application server (parent of Beacon server)

capture102.PNG

 

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Ahh, OK. Yes, that would be expected. The full URLs https://beacon/ManageSoftDL and https://beacon/ManageSoftRL do not do anything useful, and will return an error as you're seeing if you attempt to access them.
(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)

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Hi @ChrisG 

As requirement of Security team, I have to disable HTTP OPTIONS method. And then test connection between beacon and application is failed (Connection to parent download/upload URL). Beside, the full URL that got error is https://applicationserver/ManageSoftDL and https://applicationserver/ManageSoftDRL

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Yes, those observations sounds right. I expect you will need to keep the OPTIONS method enabled for child beacons and agents to be able to connect to these endpoints.

(Did my reply solve the question? Click "ACCEPT AS SOLUTION" to help others find answers faster. Liked something? Click "KUDO". Anything expressed here is my own view and not necessarily that of my employer, Flexera.)