FlexNet Manager Forum

Solved FlexNet Agent on Mac OS

We recently purchased a couple Mac laptops and would like to install the FlexNet agent on them. I know we had some issues when we first tried this back in 2015, but maybe things have changed. I have a couple questions I'm hoping someone can help with...

Solved Does 2019 R1 Support SQL Server 2017

We have three versions of the 2019 R1 release notes. One states that SQL Server 2017 is supported while two release including the latest states that the latest supported version is SQL server 2016 SP1. Please advise Craig

Business Adapter Error - Assigning Inventory to Enterprise Groups

Trying to get a BA to work for a cloud customer that will update inventory records with their respective Corp Units and Locations in FNMS and am getting this error when I try running it -Import failed. Error: The UPDATE statement conflicted with the ...

How to Delete Users imported via business importer completely

Hi Dear Community,I am intending to remove all existing users in the Flexera application (cloud) and re-instantiate them through fresh runs of the business importer (Remedy User Import).The goal behind this is to have clean non duplicate sets of user...

How to get ".license" type file to activate FlexNet Manager Suite 2018 R2

Hi,Can anyone please help me on how to get ".license" type file to activate FlexNet Manager Suite 2018 R2?I am able to get to the page where the license file is available, however, while exporting the same, it is being downloaded in ".csv" format.Ple...

Solved Business Adapter for inventory changes

Hi,can somebody briefly explain how to use/which templates to use available through Business Adapter in order to change the inventory device role.Thanks,Maria

Solved FYI ... Cloud Clients .. Our Nightly Reconciliation Failed the Last 2 Nights

Hello Everyone, I just wanted to pass along to the other Cloud customers to perhaps check your last 2 reconciliations to ensure they completed as expected. Ours failed late yesterday afternoon and last nights failed almost immediately. I have opened ...

ADDM Replacement to another data source

Hi All,In our organization, there is a recent change in gathering the ADDM data and there is a plan to replace the ADDM imports with an alternative like Servicenow.Can someone help here to understand the workflow of ADDM, as i am aware of the ADDM St...

Solved Remedy_User_Import business adapter is not able to update the user status field

Hi Dear Community, I have this Remedy Business importer set up on our Flexnet Manager Suite SaaS. However this import fails to update the user status field on the FNMS UI.Require your assistance on this regard. ThanksAbhilash M

Integrations Token Expiration

We have our FMNS integrated with Service Now. Unbeknownst to us integrations have a token expiration time frame. Ours was automatically set at 5 months.Does anyone know if this 5 month time frame is a 'Best Practice' timing? Is it possible for us ...