FlexNet Manager Forum

ADDM Replacement to another data source

Hi All,In our organization, there is a recent change in gathering the ADDM data and there is a plan to replace the ADDM imports with an alternative like Servicenow.Can someone help here to understand the workflow of ADDM, as i am aware of the ADDM St...

Solved Remedy_User_Import business adapter is not able to update the user status field

Hi Dear Community, I have this Remedy Business importer set up on our Flexnet Manager Suite SaaS. However this import fails to update the user status field on the FNMS UI.Require your assistance on this regard. ThanksAbhilash M

Integrations Token Expiration

We have our FMNS integrated with Service Now. Unbeknownst to us integrations have a token expiration time frame. Ours was automatically set at 5 months.Does anyone know if this 5 month time frame is a 'Best Practice' timing? Is it possible for us ...

Solved Global amount missing in Contract View

Hello,I imported contracts by using business adapters to FNMS, but I couldn't see Global amount display in the All contract view. I could see the Global amount only when I opened the contract. I didn't see rejected messages in the business adapters....

Solved Initial agent remediation steps

Hi all,Looking to document basic agent remediation steps for in-house purposes and community input would be appreciated. When an agent doesn't report (for X amount of days) what are some initial steps taken to shed some light on the issue?

All Inventory - Mass Search

Hi All,Does anyone know of a way I can do a mass search to retrieve all entries specified? For example if I wanted the all inventory to show only the device Computer1 and also the server Server1 I would go to the advanced filter and change the search...

Any Prerequisites for Installing Flexnet Agent on MAC Devices

Hi Forum,can someone give the Pre-requisites for installing MAC agent on MAC devices, as with out a java JDK installed on the Laptop the agent is not communicating to Beacon and services were not running and is there any other option through which th...

Solved What is needed to be set up if I want to use the view Raw software usage in the Discovery/Inventory tab?

Solved Is it possible to have two parent beacons in the same tenancy?

We have a situation where we have VMs on one firewalled subnet, and their vCenter hosts on another firewalled subnet, meaning it is not possible to have both the VMs and VCenter hosts connected to the FlexNet processing server via the same parent bea...

Unlicensed Installations view for Oracle

Hi,I'm comparing the management view for Oracle between Unlicensed Installations and Installed applications that are not licensed.To my confusion I see several applications feautured in the "Installed applications that are not licensed"-list that I d...