FlexNet Manager Forum

Does ManageSoftRL use mgsimport.exe?

Hi,I am seeing that, while importing inventories via scheduled task, incoming inventories (to be processed directly) are put to BadLogs. These files import just fine when later imported manually.My assumption is that while the executable (mgsimport.e...

Solved FNMS Inventory Agent config corrupt

This is how the corrupt config.ini looks and thes agent would fall into Out of Date Inventory and will never be able to get policy update or upload inventory initially i thought it was just missing Download and Upload server info but, since the confi...

FNMS - Nutanix inventory

Hi, I wanted to check if there is any documentation on gathering inventory from Nutanix?

Oracle DB edition detection in Oracle DB instance in OCI

Hi, has anyone had issues or successes with detecting correct editions of Oracle DB editions (19c, 12) using FNMS agent in Oracle OCI? On latest 19c versions the detection in OCI seems to be a bit challenging. I get the options under the device's lis...

Solved maintenance gap error

Hi All As per attached screenshot, there is no gap in maintenance dates or the quantities but we still getting the maintenance gap alert on this parituclar license. Also for this license, the purchase qty for this license showing as 0 and maintenanc...

Solved Delete an Account

Once you delete a user account under, Enterprise - All Users, does that completely remove the account from the system? What I have noticed is that the account still appears under "Accounts." So how exactly would you completely remove the account?

IBM Cognos Service Restart failed

Hi Team,IBM Cognos Service Restart Failed and it is causing Flexera Analytics Tab in my application.Error: "Error 1053: The Service did not Respond to the Start or Control Request in a Timely Fashion"Solutions Tried:We have tried ServicesPipeTimeout ...

Solved Can not Upload Purchase Data

Hi all,I would like to use feature Data Input to upload Purchase order. When I upload the data I get an error. "Access to the server path "~/ App _ Data / Upload Temp /" is denied. The reason might be due to lack of permissions to write files in thi...

Solved How to disable multiple reconciliations, due to third party integration

We have multiple third party integration in our tool and each time the data is uploaded to Flexera, the reconciliation starts, is there a way we could stop reconciliation after each third party integration and run once when all the data is uploaded.

Solved Software Usage Metering for MACs

Hi,Is there a KB or doc that shows how to enable usage or Mac devices from the installation?I found the one for Windows but I cant find the same or similar fields on the bootstrap file.I found it can be enabled after install by editing the config.in...