Specific user account has no candidate group for the Management Group
Customers receive an error "Specific user account has no candidate group for the Management Group" when configuring User Console v5.5.13
This issue has been reported in the following scenario:
1)LDAP Authentication is used.
2)Customer license key does not contain Analyze.
Fix : This issue has been fixed in v 5.5.17
For customers performing a fresh v 5.5.13 install:
- Download and unzip the attachment: BDNA -31044 Patch for 5.5.13.zip
- Install 5.5.13 User Console
- Backup and replace the Configure User Console.exe in the User Console/Bin directory with the one provided in the attached zip.
- Run User Console Config Wizard.