Data Platform Forum

Where can I find Normalize_SamPremium4.5.7.xml ?

Hello I am looking for the Normalise update set called Normalize_SamPremium4.5.7.xml for ServiceNow referenced in the "ServiceNow Support Matrix" in the Data Platform Product Documentation.I have also looked in PLC and don't see it there. Could someo...

BDNA Error!!!

I am still waiting for confirmation that my account is linked with our Corp. account so I can open a support ticket. However we keep getting "An Error Occurred While Importing Task [16973] with a SolarWinds connection.I know at one point support gave...

Data Platform - Windows 10 Feature updates

Does data platform have compatibility information for hardware and software for individual OS feature updates (ie 1803, 1909 etc)?

Compare normalized inventory with other systems

Has anyone been able to compare Data Platform normalized inventory with other systems? We have Data Platform, Snow License Manager, among others. There doesn't seem to be any common fields to match on with Snow Software License Manager? I've posed...

Load Catalog Package Failed - Data Platform 5.5.22.3100 Config

HelloI am having an install issue with DP/Normalise 5.5.22.3100 the latest version downloaded from the PLC.Running the Data_Platform_5522_3100_x64.exe I get as far as step 9 - Load Catalog which fails with a status "Load catalog package failed".I hav...

Solved Problem with Data Platform User Console Download?

Is Anyone else getting Integrity Errors on the User_Console_5522_3100_x64 installed for the User Console? I've tried to download it twice today and both times I've got an integrity error when trying to open it? ThanksAndrew Prest

5.5.28 Update

Anyone getting errors when attempting to update to 5.5.28? I am seeing this error at the moment:Updater: Not expected return value. [return:2] [Error : Copy file [C:\Program Files\BDNA\Data Platform\\tmp\Backup\5.5.28_UpgradeBackup\31903_32520\x64\b...

Models missing

When models are missing from the database, our team has been opening up cases in a manual effort. Are there any ways for us to automatically alert relevant teams and get the database updated?

Solved Flexera Data Platform documentation missing

Hi, we are currently installing Flexera Data Platform on-prem and recognized that within Flexera Download Center where all the installation binaries are available for some reason no installation or product documentation is offered for Download. This ...

BDNA REF not found for device assets

Hi All,Maybe a bit of a newbie question, and I am not sure if I am posting this in the right location.I am adding assets to Flexera, which normally will lookup the BDNA reference automatically and provide the EOL information.For some of my assets the...