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Getting an error message while updating the new password for Service account of FDP

Hi Folks, 

I am trying to update new password for Service Account which was used in the FDP Admin console and User Console. But, while updating the new password I am getting an error message as "The Flexera Data Platform Windows User require local admin or domain admin rights". 

I am unable to access both consoles without updating the new password. 

Kindly share your valuable thoughts to fix this issue. 

(1) Reply
gliu
By Level 7 Flexeran
Level 7 Flexeran

Hi @ashish_sdge please run the FDP configure wizard as the service account, or RDP to the FDP server using the service account then re-run the FDP configure wizard.

If you need further assistance, please feel free to log a support case, and we can set up a call to go over the issue then.