Level 7

Data Platform Upgrade

Have a customer that is on 5.5.21 of Data Platform.  Would like to get them upgraded but wanted to make sure it would be as simple as applying all of the updates or since they are so far behind there is a different upgrade process.  Any guidance would be greatly appreciated.  Thanks!

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Level 6

Hi, somewhere around there is a series of updates that change the encryption algorithm for the passwords in the Data Server and User Console config files.

I am unsure about how smooth that upgrade process is through those these day.

I remember it requiring some help from Flexera level 2 support to get it upgraded.





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