If your account is tied to a company with a maintenance contract, you have permission to download cases.
To Download
Go to the "Case Portal" screen.
Click the "Export as CSV" button, located on the right-hand side of the screen.
Related articles
About Support
- How to View Your Order and Maintenance Information
- Connecting Your Community Account to your Organization
- Flexera Bug Process
- Support Contacts
- Support Plan Information
Opening Cases
- Best practices for Case Submission
- Using the Open Case Window Screen
- Error when creating a support ticket
Case Portal
Other Questions
