How to join Customer Events

How to join Customer Events

Revenera hosts various customer events to provide product updates, share best practices, and keep in touch with our customers. To participate in these events and ensure the optimal user experience, please see the instructions below. 

Register for an event

Be on the look out for event announcements on your product's community board. When an event is announced, click on the link to the event landing page.

LandingPage.PNG

To register, provide your name and and email address, then click the Register button. You'll be taken to the registration confirmation page where you'll be able to do the following:

  • Add the event to your calendar
  • Save your personalized url to join the event
  • Forward the event to your team
  • Cancel your registration 

ConfirmationPage.PNG

You will also receive an email confirming your registration. This email will contain the same registration information you will need to join the event when the time comes.

NOTE: Be sure to add the email webinar.host@bigmarker.com to your contact list to receive event updates and reminders.

Join the event

On the day of the event, click the link in the registration confirmation email or access the url if you saved this from the registration confirmation page. This will take you to our event platform.

LinkInEmail.PNG

You may join up to 15 minutes prior to the event and will be taken to the waiting room until the host starts the event.

WaitingRoom.PNGWhen the event begins, you will have the option to turn on or turn off your camera and microphone.

AttendeeJoin.PNG

 

If you enable these, your browser may ask for your permission to use the camera and/or microphone.

AttendeeAllowJoin2.PNG

 

AttendeeAllowJoin.PNG

 

After configuring this, you may proceed to the event room. Here you will be able to:

  • See the presentation
  • Manage your settings e.g. camera, microphone
  • Chat with the presenters and/or your fellow attendees
  • Participate in polls (if available)

PresentationScreen-Edited.png

Post-event

When the event concludes, you may be asked to fill out a quick survey about your experience. It would help us greatly if you could provide your feedback. If the recording is published by the host, you will also receive the link to the recording via email.

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Last update:
‎May 10, 2022 11:22 PM
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