App Broker Knowledge Base
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Summary This article descibes additional changes that are required after a password change is done for the App Portal Service account. Synopsis This article describes additional changes that are required after a password change is done for the App Po...
by saleman Flexera Oct 06, 2021
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Symptoms: The App Portal customer may notice their ESDService has stopped unexpectedly. Diagnosis: For any issues where the ESD Service stops unexpectedly, looking at the event viewer log will typically provide a reason.. The following events may...
by Kevin_Hou Flexera Alumni Aug 23, 2021
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There is currently no published schema available for the App Broker database. The following is an overview of some of the most commonly referenced tables. These are often queried for reporting and troubleshooting purposes: WD_AppSettings – Store...
by CharlesW Flexera Jan 16, 2021
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Variables can play an important part when defining custom commands and web service actions.. In addition, they are frequently used in notifications. When editing a notification or a command there is a variable editor which will provide some of the va...
by CharlesW Flexera Jan 06, 2021
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Symptoms: One or more reclamation campaigns have been created, but software is not being reclaimed by the My Apps process. Diagnosis: First, look at the WD_MyAppsAlert table. Are there any alerts (i.e. rows) recently created? If not, then be sur...
by CharlesW Flexera Dec 31, 2020
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It is often difficult to diagnose approval issues, as most of the log files refer to the approvers AD GUID. Furthermore, when writing custom queries for various purposes, it may be necessary to report on the approval process, but the Approvers for a...
by CharlesW Flexera Dec 29, 2020
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Symptoms: Customers may observe the below:Once a task sequence request is submitted to App Portal via ServiceNow, they received the acknowledgement of deployment initiation message, this changes the request status from open to "in progress/pending"....
by fnishikado Flexera Alumni Dec 24, 2020