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Summary

Error: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()

Question

Error: Authentication Failed. Message: Unable to connect to the remote server at AppPortal.Business.FSG.FlexeraServiceGateway.Authenticate()

Answer

The error itself indicates App Portal failed to authenticate with FSG (Flexera Service Gateway).
Verify if can access FSG from App Portal.Open browser on App Portal's machine and navigate to https://<hostname_of_fsg>:9443/carbon/, verify if you are able to login using admin/admin? (The default user name and password for accessing FSG is admin/admin.)
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Version history
Last update:
‎Oct 19, 2018 04:30 PM
Updated by: