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App Portal Cannot link some applications from FNMS

App Portal Cannot link some applications from FNMS

Summary

This article will describe a product defect while App Portal product search the application title from FlexNet Manager Platform Application Recognition Library when application title contains blank version.

Symptoms

This article will describe a product defect while App Portal product search the application title from FlexNet Manager Platform Application Recognition Library when application title contains blank version. Affected version from App Portal v8.5 till the most recent 2015 R2.

For instance, there is a blank version of application called 'IBM Network Installation Management' in the Application Recognition Library

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However when you do search in App Portal, there are only same product name with version value title will be returned, but not the blank version title

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Cause

There is a problematic SQL code while App Portal calling FNMP ARL via

-- Pre-calculate software titles that match filter.

Resolution

There is no permanent fix available yet at present when the KB is created on 9th Nov 2015.

Workaround

Please try to avoid choosing the ARL Application Title without version information at this stage.
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Version history
Last update:
‎Nov 07, 2018 05:44 PM
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