App Broker Discussion Forum | Flexera Community Support

Solved Is a Catalog Item required for Reharvesting?

Can license reharvesting be performed for an application that doesn't have a Catalog Item? We are looking at using the reharvesting process for targeting unauthorized software and are concerned about applications that weren't installed by App Portal ...

Solved Data Sync error - Error while InsertUserComputerToIntermTable Invalid column name 'Active'

I'm seeing an error in the data sync logs after the user/computer relationship starts. I do see that the relationships sync but I'm not able to determine why this error occurs. Error while InsertUserComputerToIntermTable Invalid column name 'Active'....

Solved Product and Licensing Center Issues?

We are not able to access the Product and Licensing Center. We receive the attached message when using Internet Explorer or Google Chrome on a few different machines and two different accounts

AppPortal 2019 R1 installation issue: "Server not found. Verify that the specified server exists. The server name cannot be empty."

Has anyone run across this error installing AppPortal 2019 R1?We have found the suggested helpnet article. Did the workaround work? Were additional steps required?

ESD Service Won't Restart

After running into a problem with targeting devices for reclamation, Flexera support recommended replacing some App Broker files in the install directory with an updated version of the files provided by support. I followed these instructions and rena...

Solved App Portal / FIPS

We're having an issue with an AppPortal implementation. After installing AppPortal, we cannot get it to run while FIPS is enabled. I've found this article and have interpreted it as FIPS and App Portal do not function together. Is this correct? Is th...

Solved App Portal / Broker Approval API

I know there is an API available to approve or reject a request, but is there an API that will allow a specific "step" with in the workflow to be approved (without the entire workflow to be approved)? Allowing the request to move forward to the nex...

Solved License Check Fails When Checking Out

We are experiencing an issue where checking out a Catalog Item and enabling either License Check or Advanced License check causes App Broker to completely freeze and therefore fail the checkout processes. The connection to FNMS appears to be working ...

Solved Approval email variables are not translated on custom notifications

We have general catalog items that we have set up custom notifications for and have noticed that on these items when the Request for Approval email is sent to the approver, two of the variables do not get translated. This happens intermittently on t...

Solved Notifications

Can I get a email notification when new packages are added to app portal?

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